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AOC INSURANCE BROKER - PRIVACY & POLICY

 

Privacy Policy

AOC Insurance Broker is committed to the privacy and security of your data.

The information collected through the forms on https://www.aoc-insurancebroker.com/ - https://www.aoc-expatcare.com - http://www.assurance-sante-expatrie.eu/  and its mobile application AOC Expatcare are recorded in computerized files by AOC Insurance Broker to enable us to analyse, compare, recommend and manage the international expatriate insurance plans most adapted to our clients' needs

By using the services of AOC Insurance Broker, you agree that your data will be stored in accordance with the Insurance Code as follows:

  • The data controller keeps your identity data in an intermediate archive for a period of 10 years, even if no insurance contract is signed.

  • Insurance contracts: current archiving during the performance of the contract and or 10 years in interim archiving from the end of the contract.

  • Action deriving from an insurance contract: 2 years from the event giving rise to it (generating the event) - Simplified Standard No. 16 Articles 2262 of the Civil Code and L. 114-1 of the Insurance Code

This data is intended for the sales and management department of AOC Insurance Broker, established in France and outside the EU.

In accordance with the law "Informatique et libertés", you can exercise your right of access to the data concerning you and have them rectified by contacting: contact@aoc-insurancebroker.com

We inform you of the existence of the "Bloctel" telephone canvassing opposition list, on which you can register here: https://conso.bloctel.fr/

AOC Insurance Broker has IT resources to analyse, compare, recommend and manage the health insurance plans best suited to expatriates. The information recorded is destined to the use of the service (s) concerned and may only be communicated to the following recipients: Sales and management department of AOC Insurance Broker, established in France and outside the EU.

These recipients will have access to the following data:

First name, last name, date of birth, nationality, personal details (telephone number, e-mail address, Skype), national identification number, passport, connection data, medical documents, country of expatriation, spouse's name and surname, date of birth, personal details of the spouse, nationality, surname and forenames of the children, as well as their date of birth.

The transmission of this data to recipients outside the European Union is intended for: comparing and recommending international health insurance plans for expatriate clients in countries outside the European Union

The following safeguards have been taken to ensure an adequate level of protection of personal data:

The transfer of data is governed by internal rules validated by the CNIL and the part of the GDPR (general regulation on data protection of the EU) which enters into force on 25 May 2018

In accordance with the French Data Protection Act of 6 January 1978, you have the right to access and rectify any information concerning you.

 

In a constant effort to improve its web and mobile services, AOC Insurance Broker uses third-party services of HOTJAR and UXCAM to better understand the needs of its users. The data collected through its services are anonymous and will under no circumstances be sold to third parties.

You can access your personal information by contacting AOC Insurance Broker. The data is hosted on AOC Insurance Broker's secure servers, underwritten with Infomaniak's ISO 14001, ISO 50001 and ISO27001 certified Infomaniak, as well as on our ISO27001 certified Google Gsuite cloud, which has been the subject of SOC 2 and SOC 3 Type II audits The Gsuite Google AOC Insurance server has also been brought up to date with the American HIPAA (Health Insurance Por Under HIPAA, certain information about an individual's health or health care services is classified as protected health information (PHI, or Protected Health Information). AOC Insurance Broker has entered into a BAA (Business Associate Agreement) partnership for protected health data and information. The Google Platform's data protection shield, Gsuite is compliant with the European Union regulatory standards, GDPR (General Data Protection) adopted on 14 April 2016 by the European Parliament.


Mobile Apps AOC Expatcare is powered by AOC Insurance Broker (SAS LF Finance) - RCS Nanterre 494 738 008 - 60 rue de Strasbourg – 92400 Courbevoie – Tel : +33 1 49 97 80 38 - +852 81 92 63 63 – www.aoc-insurancebroker.com AOC Insurance Broker is registered in the French insurance intermediaries (ORIAS) under the number 08 045 906 – www.orias.fr according to the rules on mediation and has a financial guarantee insurance and civil liability under Articles L 530-1 and L 530-2 of the Insurance Code compliant by ACPR 61 rue de Taitbout – 75436 Paris Cedex 09 – www.acp.banque-france.fr According to the terms of article L156-1 of the Consumer Code, you can contact the insurance mediator to intervene in any disputes that have not been resolved in the context of a prior complaint with AOC Insurance Broker – Mediation de l’Assurance du Pôle CSCA - TSA 50110 - 75441 Paris Cedex 09 - Le.mediateur@mediation-assurance.org– www.mediation-assurance.org